How the new labels and barcodes affect scanning.
If the situation in the left column applies to you, follow the solution or next steps in the right column.
|You scan barcodes for the tracking number only when processing shipments.||If your scanner is owned by your company, contact your scanner provider or your IT department for assistance.
If your scanner is owned by FedEx, click here to learn more about the required updates.
|You scan barcodes for information other than the tracking number when processing shipments.||Some fields in the old barcode may not be available in the new barcode. Call our technical support hotline at 1.877.339.2774 to find out more. Or, contact your FedEx® Compatible Solutions Program provider for details on their schedule for implementing changes to your electronic shipping solution.|
|You scan barcodes and input data into your warehouse management system.||Contact your warehouse management system provider or your IT department to determine business process impacts.|
|You scan barcodes and use the tracking number length to divert shipments to different areas for FedEx Express® and FedEx Ground® services.||Reprogram your scanner to read the company identifier (FedEx Express, FedEx Ground, etc.) instead of tracking number length.|
|You manually sort FedEx Ground and FedEx Home Delivery® shipments.||Notice that FedEx Home Delivery shipping labels will no longer include a "G" identifier, just an "H." Be sure to inform any groups or individuals directly affected by these changes.|
Click Continue to view and download the FedEx 1D Barcode Specification document.